Emotional Intelligence: towards a generic framework for the 21st century

Abstract

Emotional Intelligence (EI) has become an important concept in the Higher Education (HE) setting, particularly in the context of the ongoing debate regarding assessment and how students with differing levels of EI may respond to a range of assessment methods. This paper explores the evolution of the Emotional Intelligence concept as we move towards a generic framework that will hopefully characterise the scope, dimensions and clusters that define the EI structure. The evolution of EI forms the focus during the early stages of the work, which later explores seven key frameworks that have been influential in guiding current thinking. The final outcome from the paper is a generic framework which establishes the parameters of EI and defines the current position.

Wakeman, C. (2009) Emotional Intelligence: towards a generic framework for the 21st century. Educationalfutures, [online] Vol. 1(2). Available at: http://educationstudies.org.uk/?p=475 [Accessed 18 Nov, 2017].